Missing data 6th to 8th November (Resolved)
The Tesco data for 6th, 7th and 8th November, which was previously missing, has now been collected and is available on the platform.

Store names (Resolved)
The issue where some Tesco store-level data was showing the store name as “Unknown” has now been resolved. Store names are displaying correctly again, and filtering by individual store is working as normal. No data was lost during this period.

Data timeliness (Monitoring)
Tesco data is flowing again following our reprocessing. Please note there is still a short lag in the most recent data being available while the platform catches up to its normal daily schedule.

Thank you for your patience. We will post a further update once Tesco data is fully back to its usual timeliness.

We met with Asda on Thursday, 16th April, to review the technical steps to formalise SKUtrak's ADR connector.

While there is still technical work to review, our immediate priority is pushing Asda to reactivate all remaining accounts.

We have already provided them with the list of affected accounts and are working to expedite these reconnections while a stable and long-term solution is developed in parallel that supports the SKUtrak community.