Following our earlier update, we have made significant progress. Data collection from Tesco has now resumed successfully, and the outstanding weekend and early-week data have been collected.

Current status:
Tesco data in SKUtrak is fully up to date as of Monday, 13 July 2026, and all available days are reporting normally with no data quality concerns.

What we've recovered:
Saturday, 11 July through Monday, 13 July have now been successfully collected and applied to your SKUtrak service. We have verified the underlying figures from Tesco's source — they are accurate and in line with normal trading patterns.

Today's data:
We attempted to collect data for Tuesday, 14 July, but were unsuccessful. We are continuing to investigate this.

We will continue to monitor and will update this page as the incident develops.

We've identified that Tesco availability data (and the related Lost Sales figures) have not been updated in SKUtrak for the most recent period. Your Tesco sales, stock and waste data are unaffected and continue to update as normal.

We've confirmed the underlying availability data is being supplied correctly by Tesco, so nothing is missing at source. Our engineering team is now investigating to identify the cause. Once resolved, we'll reprocess the affected period to restore the availability figures.

We'll post further updates here as we make progress.

We met with Asda on Thursday, 16th April, to review the technical steps to formalise SKUtrak's ADR connector.

While there is still technical work to review, our immediate priority is pushing Asda to reactivate all remaining accounts.

We have already provided them with the list of affected accounts and are working to expedite these reconnections while a stable and long-term solution is developed in parallel that supports the SKUtrak community.