Resolved
This incident has been resolved and the Sainsbury's data is now up to date.
Identified
We are experiencing issues collecting data from Sainsbury's SupplyHub which has caused delays in updating your service. The issue is with the retailer's system and is stopping us from collecting all the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we can collect the data sets we need.
Identified
We are experiencing issues collecting data from Sainsburys Circana which has caused delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we can collect the data sets we need.
Identified
We are experiencing issues collecting data from <retailer portal name> which will cause delays in updating your service. The issue is with the retailer's system and is stopping us from collecting the data we need to update your SKUtrak service. We are monitoring the situation and will provide an update once we are able to collect the data sets we need.