SKUtrak Status - Data Collection Delays - SKUtrak service impacted

Data Collection Delays - SKUtrak service impacted

Incident Report for SKUtrak

Resolved

This incident has been resolved.

Posted Sep 17, 2024 - 14:05 BST

Monitoring

We experienced issues collecting data from Asda Retail Link which caused delays in updating your service. The issue was with the retailer's system and stopped us from collecting the data we needed to update your SKUtrak service. The issue has now been resolved, we are now collecting your data. We will monitor the progress and update you again as soon as possible

Posted Sep 17, 2024 - 11:09 BST

This incident affected: Data Sources (Asda Retail Link).